El papel de los factores de éxito en los sistemas de información académicos

Autores/as

DOI:

https://doi.org/10.33010/ie_rie_rediech.v13i0.1399

Palabras clave:

alta dirección, calidad de sistemas, capacitación, educación superior, satisfacción

Resumen

Este trabajo tiene como objetivo determinar cómo los factores de apoyo de la alta dirección y capacitación de usuarios influyen en su satisfacción a través de las variables calidad del servicio de informática y utilidad percibida en sistemas de información (SI) de instituciones educativas de nivel superior en el centro de Tamaulipas, México. Se recolectaron y analizaron 141 cuestionarios mediante la técnica de modelado de ecuaciones estructurales basado en la varianza. De los constructos abordados, el apoyo de alta dirección y la utilidad son los que tuvieron las asociaciones más significativas. Los hallazgos proporcionan implicaciones prácticas sobre cómo aumentar la efectividad de SI en las organizaciones.

Biografía del autor/a

Betzacarías Báez-Vázquez, Universidad Autónoma de Nuevo León, México

Es maestro en Dirección Empresarial con énfasis en Recursos Humanos por la Universidad Autónoma de Tamaulipas (UAT). Desde agosto del 2020 es doctorando en el programa de doctorado en Filosofía con especialidad en Administración de la Universidad Autónoma de Nuevo León.

Demian Abrego-Almazán., Universidad Autónoma de Tamaulipas, México

Es doctor en Ciencias Administrativas e imparte docencia a nivel licenciatura, maestría y doctorado. En su labor de divulgación científica, ha publicado artículos en revistas de alto impacto, tanto nacionales como internacionales. Es coautor de ponencias, libros y capítulos de libro con enfoque en tecnologías, sistemas de información y administración estratégica, así como de estadística multivariante. Desde el año 2017 es miembro del Sistema Nacional de Investigadores del Conacyt, Nivel 1.

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Publicado

2022-04-06

Cómo citar

Báez-Vázquez, B. ., & Abrego-Almazán., D. (2022). El papel de los factores de éxito en los sistemas de información académicos. IE Revista De Investigación Educativa De La REDIECH, 13, e1399. https://doi.org/10.33010/ie_rie_rediech.v13i0.1399

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